Terms of service
We want you to love your purchase. Please read our policies carefully.
1. All Sales Final (or I can adjust this if you want)
For hygiene reasons, all hijabs, accessories, and clothing items are final sale unless they arrive damaged.
2. Damaged or Wrong Item
If you receive:
• A damaged item
• The wrong product
Email us within 48 hours with:
• Your order number
• Photos of the issue
We will review and send a replacement or store credit.
3. No Returns for:
• Worn items
• Items with makeup/perfume stains
• Sale or clearance items
• Wrong size preference or color expectation
4. Exchanges
Exchanges allowed only if we sent a wrong or defective item.
5. Processing Time
Approved refunds or store credit may take 3–7 business days to process.